FAQ

Payment?

We accept PayPal and direct bank transfer.

Can I return my order – Cash back?

Yes, receive full refund for a return within 14 workdays. Send us an E-Mail with your order ID (Order #0000) to get the printable retour translucent. Write to shop@weareyzzy.com or just reply to your order confirmation. Return with DHL or any other carrier is at the cost of the customer.

What does shipping Flat rate mean – Free shipping? (Germany only)

If you are located in Germany, you will pay only 4,00€ for shipping, return included. Free shipping within Germany from 50,00€ order value, return included. Your order will be processed within 1-5 workdays.

International shipping?

For shipping to countries of Europe we charge 9,95€ and Switzerland 15,50€. For shipping to rest of the world we charge 25,00€. Your order will be processed within 3-8 workdays.

How to use Coupons?

Just enter the code at the check out before paying to get your deal.

Sizing?

Our Products are potential unisex. Read the description on the right next to the article for more specific information.

Quality?

We do our best to deliver a “nice-price” product with a good standard. We like to be fair!

Anything else?

For any other questions or feedback do not hesitate to get in touch. Write to shop@weareyzzy.com or just reply to your order confirmation E-Mail.